DealersEdge Professional Forums

Thank you for all the reply’s. My accounting is going to put a percentage to service. They were never doing that before. So, I called PASE directly and they say yes, service does get a percentage to help with PASE. For example this month service accrual is based off of service land requirements ...

We hit our requirements each month in the parts department. For the payment does your accounting give service a percentage of this? Or, does it go straight to your parts account.

Any input would be great. We currently do 2-3k per month gross on our retail area. A lot of our cars are sold out of state, so we barely see any traffic from sales. How are YOU driving your retail sales?

Yes, I understand that. But these part numbers never got returned after they have aged out. I am not sure why, but now I seem to be stuck with 200 part numbers that should have gone back last year. They are also already over a year old. So even a CSO return wouldn’t work.

Took over a department with aged out rim (never returned) I called the help desk .. not much help. Beside going through each part number and emailing them proof of purchase, is there any other way to get these parts to be protected again?

If you’re not putting these parts in a different source how are you managing your stocking?

How do you manage your non rim parts? Do you put it in a different source? Run a weekly stock order? Run it as DRO?

Ordered a transmission for a customer over the back counter via OEC. (GM on back order) customer did not pre pay, and now doesn’t want to do the work. What is the best way to return this? Take the 35%?

Why are you on the phone with spac? If you order them CSO and then immediately upgrade them on workbench (once they back order) you should have no issue.

What is your markup to your service side? Most of the stuff we sell is around 40% GP. Curious on what other shops are doing.