BUSINESS

[ras2]

How is everyone's business running this year?

[robc]

The slight majority of shops I have visited are up about 5% this year so far. But it also totally depends on the franchise. I know of two stores right next to each other, one a Ford and the other is VW. The Ford store is down about 10% and the VW store is up 15% ... so that is a 25% swing in the same area just based off of franchise.

One thing I keep hearing is that repair work is up at the expense of maintenance repairs. People are just delaying coming into the dealership until they have to.


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** Rob, Editor WD&S **
Help is only a message post away!
robc@dealersedge.com

[jdaniel]

I second that about franchises- Our VW store is up dramatically (doubling last year), our Volvo store is up 30% and our Jeep/Chrysler store is fighting to break even.

[Mike Vogel]

Business is good in Southern California, most Toyota stores are doing well, our Toyota store is up 30% in CP labor while our Ford/Mazda/Kia service dept. is up about 15% over last year.

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Mike Vogel
Claremont Toyota
Claremont, CA

[Doug]

First 5 months in Service Dept have been our best ever. Record breaking.

This month, so far, ain't lookin' so good.

All glory is fleeting......

Cheers
Doug

[bsilcox]

We had a fantastic year in 2001 over 2000. We are also having a good customer pay year in 2002 up 47%. My warranty business is down 42% internal about the same car sales are a little off.