by jdpetey » Fri Apr 08, 2016 1:44 am
Just dealt with same issue earlier today.
It has something to do with running I.E. As Administrator.
Right click I.E. Icon from the program menu and click on 'Run as Administrator'.
The browser will open, open Global and try again.
Tried Snap On support and douchebag wanted me to replace computer.
Just reformatted hard drive and reloaded Win 7 Pro, and did so without the assistance
of Snap On. Did so to correct multiple issues on standalone PC. Got rid of preloaded garbage.
Had to call CDK for proper info which in turn led me to call Snap On and tell them a new computer was unnecessary.
Setting this 'Administrator' to default is more permanent.
Hope this helps.