I realize the old days are not returning but bear with me.
Does anyone, besides me, remember the days of 5% stock order allowance and 8% return reserve? Of course we could only order stock once per week but ...
Does anyone, besides me, remember target order discounts far in excess of 20 %?
Then they took away and took away along with program after program.
Now just think of how much money GM has spent thinking up and developing these programs. How much more money they have spent programming computers to make all this work. How much they have spent on new & improved warehouses, etc. This number has to be in the hundreds of millions of dollars.
Now what did all that time, effort and money get GM?
Far fewer dealerships.
Even fewer dealership owners.
An absolute fraction of the market share they once had. Regardless of how you measure market share - New vehicles or service & parts
And most importantly - dealership employees who are generally not happy with GM and don't trust GM to do the right thing.
It seems a lot of GM employees may feel dealership employees are out to get GM at every turn. And dealership employee absolutely KNOW that GM doesn't care and will strive - at every turn - to take away dollars from the dealership and employees.
It seems that GM is solely out for themselves.