DealersEdge Professional Forums

by **Bearster18** » Thu Dec 28, 2017 8:10 pm

Sounds like they need to recall global connect. They recall everything else.

by **ehiatt** » Thu Dec 28, 2017 8:17 pm

I love the fact that this turd always seems to go down right before the afternoon order cutoff time.

: gm not happy.jpg (28.36 KiB) Viewed 6024 times

by **bigmac** » Thu Dec 28, 2017 8:55 pm

Wonder if they are paying the PDC personnel who are standing around with nothing to do because no one can order anything :?:

by **Parts007** » Thu Dec 28, 2017 9:05 pm

How many of us are wishing for TRACS now???

by **bigmac** » Thu Dec 28, 2017 9:11 pm

Parts007 wrote:How many of us are wishing for TRACS now???

Just had a customer ask can you just call and order my part? Had to tell him no GM did away with that several years ago because their computer system is so reliable.NOT

by **X476** » Thu Dec 28, 2017 10:16 pm

Okay, on the positive side of this at least now I can blame GM for not being able to get key codes! :lol:

Normal day 2-3 key codes, today I have had 9 calls wanting to know if we can cut keys.

by **Bucko21** » Fri Dec 29, 2017 4:26 pm

Is anyone getting answer backs this morning?? I got 3 from yesterday and nothing today.. Anyone else?

by **LivinDaDream** » Fri Dec 29, 2017 5:17 pm

NO answerbacks TODAY! They forgot to feed THOSE gerbils :roll:

by **WhoParted** » Fri Dec 29, 2017 5:51 pm

Workbench not working for me again today

by **ehiatt** » Fri Dec 29, 2017 6:02 pm

If you go into GM EPIC, go to Order Status and put in your control # and leave the part # blank.
Select the order with the X (Original order indicator) beside it. You can kind of see an answerback.
It's better than nothing. :roll:

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