Parts Workbench down in AutoSoft

Parts Workbench down in AutoSoft

Postby RSTOOKEY » Tue Jun 09, 2020 2:44 pm

For almost a week Parts Workbench has been down on my AutoSoft side. I called AustoSoft. They told me it was an issue on the GM side. That GM knew about this communication error and was working on a solution. Anyone else experiencing this issue or know when a solution is coming
RSTOOKEY
 
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Re: Parts Workbench down in AutoSoft

Postby PartScott » Tue Jun 09, 2020 3:25 pm

RSTOOKEY wrote:For almost a week Parts Workbench has been down on my AutoSoft side. I called AustoSoft. They told me it was an issue on the GM side. That GM knew about this communication error and was working on a solution. Anyone else experiencing this issue or know when a solution is coming


I had issues a few days last week (Wednesday and Thursday I think), but nothing outside of that. Even with the issues, I was still able to send the order and submit a few core returns...it was just very slow.
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Re: Parts Workbench down in AutoSoft

Postby RSTOOKEY » Tue Jun 09, 2020 6:16 pm

Did cores last week right before it messed up. So I only have 2 small cores sitting.
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Re: Parts Workbench down in AutoSoft

Postby RSTOOKEY » Mon Jun 15, 2020 9:12 pm

Still down on my end. Tried calling Autosoft today. Their phones are messed up. Got a prerecorded message saying that they were having technical difficulties. GRRRRRRRRRR
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