PRICE INCREASE HELL

PRICE INCREASE HELL

Postby PartsOnBackorder » Mon Feb 21, 2022 12:52 pm

Holy Hell ............ ordered a converter for a customer part number 84256773 gm list 547.67 core charge 100 ............. we get part number 85513036 new gm list 874.95 core charge 400 !!!!!!!!!! talk about killing your customers . somehow we have to justify to our customer the price increase and somehow avoid any negative customer feedback .
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Re: PRICE INCREASE HELL

Postby Denise Trimble » Mon Feb 21, 2022 2:43 pm

Most customers are understanding when it comes to a small increase and part number change issues, but I see your apprehension of approaching a customer with a $325+ increase. Someone has to call them so they are not blind-sided, for sure. Sad for the customer it isn't covered by warranty after seeing the price of these inflator recalls be so low.
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Re: PRICE INCREASE HELL

Postby olepartsguy » Mon Feb 21, 2022 6:17 pm

WHY DIDNT YOU CHECK PARTS WORKBENCH FOR AVAILABILITY. IT WOULD HAVE HAD THE PRICE CHANGE.
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Re: PRICE INCREASE HELL

Postby PartsOnBackorder » Mon Feb 21, 2022 8:47 pm

Well the scenario of logging into global connect for every single GM part that has to be ordered , is absurd when the part is set up in the DMS already with a bin , pricing and a stocking schedule . The landscape of parts pricing from GM has gotten so out of control and the HUGE up tick in core charge prices is compounding the issue .
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Re: PRICE INCREASE HELL

Postby PartsOnBackorder » Mon Feb 21, 2022 9:01 pm

Another one !!!

Fender Part number 23234129 MSRP 646.98 Dealer cost 388.19 changes to new number 84183376 MSRP 1281.30 dealer cost 768.78

:evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:
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Re: PRICE INCREASE HELL

Postby AlanHomes » Mon Feb 21, 2022 9:32 pm

PartsOnBackorder wrote:Another one !!!

Fender Part number 23234129 MSRP 646.98 Dealer cost 388.19 changes to new number 84183376 MSRP 1281.30 dealer cost 768.78

:evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:
++

Twocanchew in China has to pay for the Olympic games somehow
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Re: PRICE INCREASE HELL

Postby PartsOnBackorder » Thu Feb 24, 2022 12:44 pm

WORSE ONE YET !!!! Steering column 42766359 Cost 367.76 MSRP 645.19 -> new number 42804340 cost 1788.28 MSRP 2554.69

customer cancelled needless to say

:!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!: :!:
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Re: PRICE INCREASE HELL

Postby PartsOnBackorder » Thu Feb 24, 2022 12:50 pm

************ 42763659 -> 42804340
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Re: PRICE INCREASE HELL

Postby olepartsguy » Thu Feb 24, 2022 6:55 pm

AS FAR AS I REMEMBER. IF YOU ORDER A PART AND IT DOES NOT SHOW THE NUMBER CHANGE IN PARTS WORKBENCH THEN YOU CAN APPLY FOR A CREDIT FOR THE DIFFERENCE. SO LOOK AT PARTS WORKBENCH. FUCK OEC D2D ITS ONLY HALF OF WHAT IT SAYS ITS SUPPOSE TO DO. DONT HURRY LOOK IN PARTS WORKBENCH. YOU CAN ONLY BLAME YOURSELF WHEN THE INFO IS THERE AND YOU CHOOSE NOT TO LOOK.
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