RIM Purchase Loyalty

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RSTOOKEY
Posts: 30
Joined: Mon Jun 08, 2020 9:23 pm

RIM Purchase Loyalty

Post by RSTOOKEY »

Got dinged by Gm for purchasing 4 transmissions from another dealer last week. Had to do it when I cant get it from GM for 3-4 days but a dealer 30 min away has what I need. What it the easiest and fastest way to bring the number back up. I need 10%.
bsnyder723
Posts: 376
Joined: Wed Jul 17, 2019 8:30 pm
Location: Central NJ

Re: RIM Purchase Loyalty

Post by bsnyder723 »

Only thing I can see is telling them it was on B/O and the cars where down in your shop and couldn't wait.
smoyer
Posts: 396
Joined: Thu Apr 21, 2005 12:00 am

Re: RIM Purchase Loyalty

Post by smoyer »

RSTOOKEY wrote:Got dinged by Gm for purchasing 4 transmissions from another dealer last week. Had to do it when I cant get it from GM for 3-4 days but a dealer 30 min away has what I need. What it the easiest and fastest way to bring the number back up. I need 10%.
File for an exception reason car down csi issue also i use transaction code of "U" for stuff like that
ehiatt
Posts: 506
Joined: Tue Mar 17, 2009 12:00 am

Re: RIM Purchase Loyalty

Post by ehiatt »

I have used "Outside purchase for inv (or RO) xxxxx- COVID19 delays" and they have approved them.

I just noticed when they were approved, on the file sent back to me the RIM person had changed them to "Other - delayed shipment from GM, purchased from local dealer" or "Other - delayed shipment from GM, purchased from local AC Delco Distributor".
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