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Benjaminhanak
Posts: 8
Joined: Thu Sep 30, 2021 6:21 pm

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Post by Benjaminhanak »

Is this a GM forum?
bigmac
Posts: 658
Joined: Fri Feb 08, 2008 12:00 am

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Post by bigmac »

No... but GM is the worst or the GM parts managers are the most vocal.
Benjaminhanak
Posts: 8
Joined: Thu Sep 30, 2021 6:21 pm

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Post by Benjaminhanak »

I see, well I am working for a hard to deal with company as well. Chrysler has changed hands and the new ownership is really making it hard
bsnyder723
Posts: 376
Joined: Wed Jul 17, 2019 8:30 pm
Location: Central NJ

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Post by bsnyder723 »

Benjaminhanak wrote:I see, well I am working for a hard to deal with company as well. Chrysler has changed hands and the new ownership is really making it hard
Chrysler wasn't all that much easier when it was owned by Fiat. B/O's are always an issue regardless of what company you deal with.
Benjaminhanak
Posts: 8
Joined: Thu Sep 30, 2021 6:21 pm

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Post by Benjaminhanak »

The dealer rewards rules have changed and now parts doesn't get discounts or return allowance if the CSI and FFV scores are not good. We can bust our ass in parts and if service doesn't get their act together we lose.
westside
Posts: 107
Joined: Wed Mar 27, 2019 9:34 pm

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Post by westside »

Benjaminhanak wrote:The dealer rewards rules have changed and now parts doesn't get discounts or return allowance if the CSI and FFV scores are not good. We can bust our ass in parts and if service doesn't get their act together we lose.
That sounds a lot like GM's PASE program...
Thirdmoon
Posts: 19
Joined: Mon Aug 16, 2021 11:59 pm

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Post by Thirdmoon »

Chrysler Assistant PM here as well.
Friends in the GM PM game as well.
Thirdmoon
Posts: 19
Joined: Mon Aug 16, 2021 11:59 pm

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Post by Thirdmoon »

Benjaminhanak wrote:The dealer rewards rules have changed and now parts doesn't get discounts or return allowance if the CSI and FFV scores are not good. We can bust our ass in parts and if service doesn't get their act together we lose.

Are you in Canada or the US?
bentwrench54
Posts: 420
Joined: Wed Dec 23, 2015 1:55 am
Location: Northeast Ohio

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Post by bentwrench54 »

bigmac wrote:No... but GM is the worst or the GM parts managers are the most vocal.

I would say that we're the most vocal.
Whiner
Posts: 139
Joined: Tue Jan 04, 2005 12:00 am

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Post by Whiner »

bentwrench54 wrote:
bigmac wrote:No... but GM is the worst or the GM parts managers are the most vocal.

I would say that we're the most vocal.

GM Dealers may be the most vocal, but it really doesn't matter - No one at GM is listening
(I really wanted to add "anymore" to the sentence above, but it has been so long since GM heard anything that I doubt if they remember how to actually listen) - in my opinion...
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