GM dealer answerbacks

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partsman1610
Posts: 6
Joined: Thu Sep 23, 2021 5:31 pm

GM dealer answerbacks

Post by partsman1610 »

Is anyone else having problems with your answerbacks today? I am having multiple answerbacks (pages and pages ) of answerbacks for the same part making it impossible to navigate thru them all.
unemployed
Posts: 3
Joined: Wed Jul 20, 2022 8:39 pm

Re: GM dealer answerbacks

Post by unemployed »

I can not pull any answerbacks up, all day , i get this = 15300: The system is not responding or is not available. Please try again later.
&customerCode=101209&startDate=07/20/2022&endDate=07/20/2022&answerbackType=ALL&pendingFlag=true
VLADMEERSLAYER
Posts: 14
Joined: Thu Feb 28, 2019 2:25 pm

Re: GM dealer answerbacks

Post by VLADMEERSLAYER »

I HAVEN'T BEEN ABLE TO GET ANY ANSWERBACKS TODAY EITHER, NO ERROR IT JUST DOESN'T FIND ANY.
PartScott
Posts: 767
Joined: Tue Sep 22, 2015 1:50 pm

Re: GM dealer answerbacks

Post by PartScott »

When I came in this morning, I had 317 answerbacks for my RIM order. Since I cleared those, I have not received a single answerback.
Denise Trimble
Posts: 1116
Joined: Wed Mar 30, 2011 12:00 am
Location: Ohio

Re: GM dealer answerbacks

Post by Denise Trimble »

Apparently they were aware of the issue, but it only affected certain dealers; and at random. Not one e-mail notification sent out.
ScottParts
Posts: 151
Joined: Wed Jan 26, 2011 12:00 am

Re: GM dealer answerbacks

Post by ScottParts »

Same here, no answerbacks, no error messages.
smoyer
Posts: 396
Joined: Thu Apr 21, 2005 12:00 am

Re: GM dealer answerbacks

Post by smoyer »

none yesterday, But today magically they are there
ehiatt
Posts: 506
Joined: Tue Mar 17, 2009 12:00 am

Re: GM dealer answerbacks

Post by ehiatt »

Still no answerbacks here this morning. Tried clearing the cache, no good.
feces.jpg
feces.jpg (56.06 KiB) Viewed 4129 times
Denise Trimble
Posts: 1116
Joined: Wed Mar 30, 2011 12:00 am
Location: Ohio

Re: GM dealer answerbacks

Post by Denise Trimble »

Ours are available now.
ehiatt
Posts: 506
Joined: Tue Mar 17, 2009 12:00 am

Re: GM dealer answerbacks

Post by ehiatt »

Ours too.
The feces must have worked. :lol: 8-)
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