DealersEdge Professional Forums

Brasco wrote:That's how I read it too but they acted like they didn't know how to apply the discount or coupon

Sounds like our service dept, tell them to watch the powerpoint and make a coupon op for it. Not hard imo just laziness

Here we are again, second day in a row it is down at this time of day smh

DPAC told us not to place order and call them up to manually place the order. According to them, it must be handled this way in order for it not to cancel.

that is what i had to do... had dpac in the chat and par tech on the phone at the same time..

told them no one is going anywhere until this ...

Interesting, they know they have a serious issue!! We will still get markup though if these are done under warranty correct? Just extra steps for the tech?

anyone have a procedure to try and keep up with ecommerce purchases like getting your credit/debts difference from gm?
on the gm statements it has a 30ish digit number to try and see what it applies to. Getting way to complicated


That is because GM takes fees. So I believe it is a 7% fee plus 5 ...

FairyGodMother wrote:

AlanHomes wrote:We had a mechanic that spent two hours trying to program a transmitter from Amazon, he finally opened it up........... DAMMIT!!!!!

So like I am curious about the outcome of this. What happened when he opened it up?

I'm sure it was empty!!

Well I think its safe to say there is something coming down the pipes , maybe bulletin , recall , who knows but …

New number change 12716401 -> 12740076 dealer cost cut in half and core goes from 2500.00 - > 7000.00 BACKORDER
Part number 12690558 has a core changes to 7000.00 BACKORDER
Part number ...

None

Heard about exact same thing today as well. Curious to see how it will go. Don't know why we don't use Amazon or another company for a lot more of fulfillment to be honest.

Did you see the core charge on the new number!? $7,000!?!?!